Terms & Conditions

1. The service and acceptance

These Terms govern your use of Strike.os (the strike-os.com website and the app.strike-os.com app), provided by Hugo Aires Fangueiro Marques, a sole trader established in Portugal. By creating an account or using the service, you accept these Terms; if you do not agree, do not use the service. Strike.os is an operations platform for marketing agencies: client management, social media content planning and publishing, a team calendar and billing. We may improve, change or discontinue features over time. The Data Processing Agreement forms an integral part of these Terms and governs the processing of your clients' data that you upload to the platform.

2. Account and security

You are responsible for keeping your credentials secure and for all activity under your account, including that of your team members. You must provide accurate information and keep it up to date. Do not share credentials outside your agency, and notify us immediately of any unauthorized use.

3. Acceptable use

You agree not to use Strike.os for unlawful purposes, to publish content that infringes third-party rights, spam or malware, or that violates the rules of connected platforms (Meta, Google, TikTok and others). We may suspend accounts that breach these rules.

4. User content and connected accounts

The content you upload and publish remains yours and is your responsibility. You warrant that you hold the necessary rights to that content and your clients' authorization to connect and manage their social media accounts through Strike.os. You grant us a limited license to store and process that content solely to provide the service (for example, scheduling and publishing on your behalf). Strike.os is not responsible for the content you choose to publish.

5. Third-party integrations

Strike.os connects to third-party services (Meta, Google, Stripe and, in the future, TikTok). Use of those integrations is also subject to those third parties' terms and policies. By connecting them, you authorize Strike.os to access and act on the connected accounts according to the permissions you grant, and you may revoke that authorization at any time.

6. Payments and subscriptions

Strike.os subscriptions, where applicable, are billed through Stripe on a recurring, upfront basis. Applicable taxes may be added to the amounts shown.

Trial period: We offer an initial 14-day trial period with no need to enter a credit card. If you add a payment method during this period, you will be granted an extension of a further 14 days. Automatic subscription billing only begins after the credit card has been entered and the respective trial period has ended. If the trial period ends without a payment method being entered, your account will move to a "read-only" state.

Plans and limits: Each subscription plan has specific limits on team seats, managed clients and other features. These limits, as well as the rules on what counts towards them, are detailed on our Pricing/Plans page, which becomes an integral part of these Terms.

Price changes: Strike.os reserves the right to change subscription prices. Any change will be communicated by e-mail at least 30 days in advance. The new prices will apply only to the following billing cycle. If you do not agree with the new price, you may cancel your subscription without any penalty before renewal.

Third-party payments: You may cancel at any time, and access continues until the end of the period already paid for (there are no refunds). When you use Strike.os to bill your own clients via Stripe, that payment goes directly into your account. You are the merchant of record and solely responsible for the commercial relationship, legal invoicing and refunds with your clients.

7. Intellectual property

“Strike.os” is a European Union trade mark registered under no. 019363564, owned by Hugo Aires Fangueiro Marques. The logo, the visual identity and the software are the property of the proprietor. Nothing in these Terms grants you any licence to use the trade mark or the distinctive signs. Your content remains yours.

8. Disclaimers and limitation of liability

The service is provided "as is", without warranty of uninterrupted or error-free availability. To the maximum extent permitted by law, Strike.os is not liable for indirect damages, lost profits or data loss, nor for failures of third-party services outside our control. This limitation does not apply to cases of wilful misconduct or gross negligence. In any case, our maximum liability is the amount paid in the last 12 months.

9. Suspension and termination

You may cancel at any time. We may suspend or terminate access in case of breach of these Terms or use that endangers the service or third parties. After termination, your account data is handled according to the Privacy Policy, and your clients' data according to the Data Processing Agreement.

10. Changes to the Terms

We may update these Terms. Material changes will be communicated in the app or by email. Continued use after they take effect means acceptance.

11. Governing law and jurisdiction

These Terms are governed by Portuguese law. Any dispute is subject to the courts of Porto, Portugal, without prejudice to any rights granted to consumers by mandatory law.

12. Contact

Service provider: Hugo Aires Fangueiro Marques, a sole trader established in Portugal. Tax ID: 263 395 081. Address: Av. D. António Bento Martins Júnior, n.º 319, 3.º Esq., 4480-664 Vila do Conde, Portugal. Contact: hello@strike-os.com. See also our Privacy Policy.